Effective Date: May 19, 2026Welcome to Globalshyp (“Globalshyp”, “Company”, “we”, “our”, or “us”).This Privacy Policy explains how we collect, use, process, store, and protect your information when you access our website, platform, applications, logistics solutions, courier aggregation services, warehousing, freight forwarding, fulfillment, and related services.By using our services, you agree to the practices described in this Privacy Policy.
1. Information We CollectWe may collect the following categories of information:
A. Personal InformationNameMobile numberEmail addressCompany nameBilling and pickup addressGST and business registration detailsKYC documentsPayment details
B. Shipment InformationSender and receiver detailsShipment dimensions and weightProduct descriptionsTracking informationDelivery statusCOD details
C. Technical InformationIP addressBrowser typeDevice informationOperating systemLogin activityWebsite usage analyticsCookies and tracking technologies
D. Business & Transaction InformationOrder historyCourier preferencesFreight detailsWarehousing informationPayment and invoice records
2. How We Use Your InformationWe use your information to:Provide courier aggregation and logistics servicesProcess shipment bookingsCoordinate with courier and freight partnersEnable tracking and delivery updatesProcess COD remittance and paymentsImprove platform performance and customer experienceProvide customer supportPrevent fraud and unauthorized activitiesComply with legal and regulatory obligationsSend operational notifications and service communications
3. Sharing of InformationGlobalshyp may share user information with:
A. Courier & Logistics PartnersTo process shipments, pickups, deliveries, tracking, warehousing, and freight operations.
B. Technology & Service ProvidersFor payment processing, cloud hosting, analytics, communication services, and platform operations.
C. Government & Regulatory AuthoritiesWhere disclosure is required under applicable law, court orders, customs regulations, taxation laws, or legal proceedings.
D. Business TransfersIn connection with mergers, acquisitions, restructuring, or sale of business assets.We do not sell personal information to third parties.
4. Cookies & Tracking TechnologiesWe may use cookies and similar technologies to:Improve website functionalityRemember user preferencesAnalyze traffic and platform performanceEnhance user experienceProvide security and fraud preventionUsers may disable cookies through browser settings; however, certain platform features may become unavailable.
5. Data SecurityWe implement commercially reasonable technical and organizational security measures to protect user data against:Unauthorized accessLoss or theftMisuseDisclosureAlterationDestructionDespite our efforts, no online platform or electronic transmission method can guarantee absolute security.
6. Data RetentionWe retain user information:For operational and legal purposesTo comply with taxation, accounting, and regulatory requirementsAs necessary for dispute resolution and enforcement of agreementsData may be retained even after account closure where required by law.
7. User ResponsibilitiesUsers are responsible for:Maintaining account confidentialityProtecting login credentialsProviding accurate and updated informationEnsuring lawful shipment content and documentationGlobalshyp shall not be liable for unauthorized access caused by user negligence.
8. Third-Party Links & ServicesOur platform may contain links or integrations with third-party websites, payment gateways, courier systems, or service providers.Globalshyp is not responsible for:Third-party privacy practicesExternal website contentSecurity of external systemsUsers are advised to review third-party privacy policies separately.
9. International Data TransfersFor international shipments and operations, information may be processed or transferred across jurisdictions where courier partners, cloud systems, or logistics providers operate.By using our services, users consent to such transfers where necessary for service execution.
10. User RightsSubject to applicable laws, users may request:Access to personal informationCorrection of inaccurate dataDeletion of eligible dataWithdrawal of consent where applicableRequests may be subject to verification and legal retention obligations.
11. Children’s PrivacyGlobalshyp services are intended for businesses and individuals above the age of 18 years. We do not knowingly collect personal information from minors.
12. Marketing & CommunicationWe may send:Shipment notificationsTransactional emailsService announcementsPromotional offers and updatesUsers may opt out of marketing communications through unsubscribe options where applicable.
13. Limitation of LiabilityGlobalshyp shall not be responsible for:Unauthorized third-party accessInternet or system failuresCyberattacks beyond reasonable controlLoss caused by user negligenceUse of the platform is at the user’s own risk.
14. Changes to Privacy PolicyGlobalshyp reserves the right to update or modify this Privacy Policy at any time. Updated versions shall become effective upon publication on the website.Continued use of services after modifications constitutes acceptance of the revised Privacy Policy.
15. Governing LawThis Privacy Policy shall be governed by the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of courts located in Delhi, India.